Your subscription renews automatically to prevent service interruptions. You can disable auto-renewal anytime in your account settings to prevent being charged for the next period.
To turn the auto-renewal off:
Go to the Settings tab, click Settings icon
in the bottom left.Navigate to the Subscription section and click Cancel.
Note: This does not cancel your plan immediately. Instead, your plan will end when your subscription expires.
3. Click Cancel Subscription in the pop up to confirm.
💡 Note: You can turn auto-renewal back on at any point before your subscription expires to prevent any service interruption.
FAQs:
Can I change my mind and turn auto renewal back on?
Can I change my mind and turn auto renewal back on?
Yes. You can turn auto renew back on again any time before the end of the subscription period. Your plan will renew on the next payment date as normal.
To turn auto renew back on:
Go to the Settings tab in your account.
Navigate to the Subscription section and click Reactivate:
Will I lose my data if I turn off auto-renewal?
Will I lose my data if I turn off auto-renewal?
No. We keep your data safe after cancellation in case you want to reactivate your plan later. You can also export your lists at any time before your subscription expires.
What happens if my renewal payment fails?
What happens if my renewal payment fails?
If a renewal payment fails, Stripe will automatically retry over several days. You will receive an email notification to update your payment method via the Manage Billing section to avoid losing access.